FAQ

Authenticity

Ensuring authenticity is one of our top priorities at Blankout. We make sure each item that comes from us is carefully inspected and verified to be 100% genuine before listing it. We emphasize our vast experience/resources in obtaining each item so that everyone who comes across our curation leaves 100% satisfied.

How do I know which size will fit me best if I'm shopping online?

We offer a wide range of sizes to help you find the perfect fit. Most of our clothing comes in sizes XS to XL, with select items available in extended sizes up to 2XL or 3XL. Each product page includes a detailed size guide to help you choose the right fit based on your measurements. If you're unsure, feel free to reach out to our support team — we're happy to help!

What are your shipping options, and how long will it take for my order to arrive?

Shipping time depends on where the client is located. For most domestic orders, delivery can take up to a week, while international orders may take a bit longer.

How do I initiate a return or exchange, and how long does the process take?

We accept returns or exchanges for store credit on the condition that a return ticket is opened. Turnaround time depends on the item and is contingent upon the item being returned in the exact condition it was shipped in, with no new rips, stains, or damage that were not part of the item’s original design or listed in the item’s original condition.

How should I care for or wash the clothing to maintain its quality and fit?

We offer a wide range of sizes to help you find the perfect fit. Most of our clothing comes in sizes XS to XL, with select items available in extended sizes up to 2XL or 3XL. Each product page includes a detailed size guide to help you choose the right fit based on your measurements. If you're unsure, feel free to reach out to our support team — we're happy to help!

Where are these items sourced from?

Blankout has a copious amount of resources and connections that we have built throughout the years in order to create the selection that we offer. Through trusted suppliers, collectors, and industry contacts, we are able to consistently source high-quality luxury pieces and rare items. These relationships allow us to maintain a curated inventory while ensuring authenticity, quality, and variety for our customers.